All picnic payments are are non-refundable. If for some reason you cannot have your picnic on the day you selected, including bad weather, we will work with you to schedule another date and time.
If rescheduling a picnic, you will have 7 days to choose a new date and time
Our time slots for picnics are fixed for everyday of the week, but you can certainly customize the times to whatever works best for you.
Picnics can be delivered to your home, office, an outdoor location of your choice, or a location we have scouted for you.
If you do not want to use one of our pre-designed tablescapes, you can select our “ Blank Canvas” theme. This will allow our Picnic Hour team to work with you in creating the perfect theme for your special memory.
If you choose to not have any of our food spreads you can certainly bring your own food, or work with us to coordinate catering.
If you have special dietary requirements or dietary preferences, please contact us regarding your order and we will do our very best to accommodate.
If bad weather is expected, do not panic! We can deliver the picnic to an indoor location or reschedule your booking.
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